General Information
The Geaux Box is a discount program offered by Cox Communications. It provides Cox High-Speed Internet Preferred Tier (or higher) service at a special discounted rate.
Eligibility
Available To: LSU Baton Rouge Campus & LSU Health Science Center. All Current Faculty, Staff & Students can activate the discount. (Only locations serviceable by Cox Louisiana are eligible for the Geaux Box discount.)
NOTE:
- LSU Residential Life Students ALREADY HAVE ACCESS to the internet through the LSU Network (eduroam) and DO NOT need to apply for this discount.
- Gigablast packages are NOT eligible for the discount renewal.
For additional assistance, stop by any Cox Retail Kiosk located in Baton Rouge or New Orleans area.
To Apply the Discount:
- Visit the Geaux Box discount link according to your campus in the Eligibility section above. (If you use an ad blocker, please use an incognito window.)
- Sign in with your myLSU username and password.
- Click either New or Existing Cox customer as needed, and use the corresponding section below.
For New Customers:
- Select your preferred speed (150, 500 or 940) and click Select Plan and Continue at the bottom.
- Choose to rent a Cox modem or Use your own equipment.
- Create your Cox account and checkout.
For Existing Customers:
- You will be sent to a sign in page; sign in with your Cox account.
- On the Service Plan selection, please verify your discount by selecting the Details option at the top right, and look for "Geauxbox" as the discount option.
- NOTE: If you currently have another discount active, the Geauxbox discount will not stack; please try again after your current discount period has ended.
- Once you see Geauxbox listed in Details, you can then click on See All Internet Speeds if you wish to get a higher speed.
- You may choose to rent a Panoramic WiFi modem, or continue to use the current modem you have. Continue to checkout.
- After checkout, please wait at least 10 minutes for the order to finish processing and appear correctly in the account.
Frequently Asked Questions
1. How much of a discount does the Geaux Box discount provide?
The Geaux Box offers 28% off the regular rate for Cox High-Speed Internet service for 24 months. Minimum speed is Preferred. A Cox compliant modem will also be needed, and customers will have the option to purchase their own modem or purchase or rent a Gateway (modem/router combo) from Cox.
2. How many e-mail addresses can I receive with the Cox using the Geaux Box Discount?
As with all Cox High-Speed Internet services, Geaux Box customers have access to 10 e-mail addresses.
3. What is the price of installation?
There are 2 options for installation:
1. Free Self-Install: The Cox Self Install Package includes a Welcome kit, jumper cables, and a 2-way splitter. The Cox Self-Install Kit is available at any Cox retail store.
2. Professional Install: The installation is free and will be professionally installed by a Cox Communications Technician.
4. What should I do if I am an existing Cox High-Speed Internet Customer?
Visit geauxbox.net to Activate your Cox Discount. You may use the same cable modem as long as it is a Cox approved/compatible modem. You may also keep your current cox.net email addresses. *If you are a current Cox customer and have issues adding this discount online, please follow the directions below for renewing the discount.
5. How do I renew my discount? / What if I need help?
Please see the Apply your Discount section above to assist you in renewing your discount. Alternatively, you may contact the Cox Sales Division and request assistance at 855-761-6063 or stop by any Cox Retail location in the Baton Rouge or New Orleans area.
NOTE: When calling the (855) number, please request for the Cox Sales Division to be routed to them.
Referenced from: geauxbox.net.