General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
    • The wireless network that provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
    • eduroam for LSU users requires authentication to be entered in the form of <PAWS ID>@lsu.edu and your PAWS password.
    • If you are having problems getting the logon box to display, you may need to Clear the Cached Credentials.
    • eduroam Wireless: LSU Overview
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.
( More )

image of Office 365 ProPlus logo

General Information

Office 365 ProPlus is a new subscription plan for Office 365. It enables users or businesses to extend their Office productivity software (including Word, Powerpoint, Excel, and others) to allow installations to up to 5 different devices per user. The account is tied to the user, not to any one device, so it allows seamless interaction between working on home devices and on mobile devices. It also allows users to deactivate their software in the case that any one of their devices is compromised or if a person leaves the business.

( More )

1. Middleton 141 - First floor   (*Check Current Computer Availability*)

Screenshot of Middleton 141

Hours:
Monday - Thursday: 24 hours
Friday 12:00 Midnight. - 8:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - 12:00 Midnight

For more information about Middleton First Floor Hours


2. Middleton 241 - Second floor   (*Check Current Computer Availability*)

Hours:
Monday - Thursday 7:15 a.m. - 12:00 Midnight
Friday 7:15 a.m. - 6:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - 12:00 Midnight

For directions to these labs, see the Google Maps Location of Middleton.
 

( More )


ITS is happy to announce the upgrade of LSU Moodle, arriving August 1, 2016. This upgrade will move the LSU Moodle from version 2.7 to version 3.1. Included in the upgrade will be many new and improved features along with an updated look and feel. Below are some frequently asked questions and answers that can help you as you prepare to transition to the new system.

Q: Where are my old courses?
A: All previously taught courses will be available on the Moodle 2 site through October 3, 2016. Backups of all previously taught courses will be available to restore to the Moodle 3 site through the end of the 2016 Fall term. Starting on October 4th, there will be a gradual removal of old live courses from Moodle 2 using the schedule outlined below:

image of the rentation policy

( More )

General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
    • The wireless network that provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
    • eduroam for LSU users requires authentication to be entered in the form of <PAWS ID>@lsu.edu and your PAWS password.
    • If you are having problems getting the logon box to display, you may need to Clear the Cached Credentials.
    • eduroam Wireless: LSU Overview
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.

General Information:

This article shows you the step-by-step process of how to send a print job from your Mac laptop to one of the LSU Public Access computer lab print servers.

Anyone with a valid PAWS ID and a Tiger Card now has the ability to print out documents remotely from their laptop in any of the LSU Public Access computer labs. Once you connect to a printer and submit your print job, all you have to do is use your Tiger Card to release and pay for the job at the PHAROS pay-station located in the lab where your print job was submitted.

There are two wireless printing options for Mac users, using web release through MyPrintCenter using your web browser or by installing the Mac Printer Package through TigerWare.

You can also print wirelessly at LSU from your Windows Laptop, for more information review the following:  Wireless: Printing from a Laptop (Windows).

If you receive Errors or have trouble, see Printing Problems.


Verify that you are entering the correct PAWS ID or EMAIL ADDRESS:

  • LSU Faculty, Staff, Students & Applicants:

Use your PAWS ID, OR

Use your lsu.edu e-mail address.  (Example: mtiger1@lsu.edu.)

  • communityLSU users:

Use the e-mail address and password that is registered.  This is set up when you want to log in on behalf of someone else.  More information can be found:  myProxy: LSU Overview.

(What is a communityLSU account?)


Forgot password:

(Note: If you are unable to verify all of the requested information, you will be required to present a picture ID at the Help Desk. Click here to find out why.)


If you are in need of further assistance:

Contact the Help Desk: helpdesk@lsu.edu | 225-578-DESK.


Qualtrics logo

Qualtrics Insight Platform is the leading data collection and analysis platform that meets the diverse research needs of enterprise organizations. 


 

  • Login to your all new LSU Qualtrics account:

    Please use the Link (http://lsu.qualtrics.com) and login with your LSU ID and password.

     
  • If you want to migrate your previously existing Qualtrics account:

    Please follow the instruction from the PDF document: Qualtrics Account Migration

 


 Qualtrics Support Documentation


VMware View Logo

General Information

The LSU Virtual Lab (VLab) is an online service which allows students to log into a Virtual Computer to access software that is installed in the computer lab. VLab is available 24-hours a day, 7-days a week. 

  • LSU Connection Server:  vlab2.lsu.edu
     

Desktops Available & Software Installed

VMware View Desktop ArcGIS 

  • ArcGIS 10.1:     ArcGlobe, ArcMap, ArcScene & ArcCatalog.
     

VMware View Desktop Engineering.

  • Autodesk 2015:   AutoCAD, AutoCAD Architecture, AutoCAD Civil 3D, AutoCAD Electrical, AutoCAD Map 3D, AutoCAD Mechanical, AutoCAD MEP, AutoCAD Plant 3D, AutoCAD Raster Design, AutoCAD Structural Detailing, AutoCAD Utility Design, Autodesk 3ds Max Design, Autodesk Data Management, Autodesk Infrastructure Modeler, Autodesk Inventor, Autodesk Mudbox, Autodesk Quantity Takeoff, Autodesk Robot Structural Analysis, Autodesk Showcase, Autodesk Simulation, Autodesk Simulation Moldflow Adviser, Backburner, Composite, Content Service, DWG TrueView, Navisworks, Navisworks Manage & SketchBook Designer.
     

VMware View Desktop General*.

  • Miscellaneous Software:   Cygwin, EndNote, FreeMat, Gaussian 09W, GaussView 5.0, GeoMedia Professional, Maple 18, Mathcad 15, MATLAB R2014a, Mathematica, SolidWorks 2012, SAS 9.3 with Enterprise Guide, SALT 2012, PuTTY, SPSS Statistics 22 & SPSS Amos 22.

 

VMware View Desktop KaleidaGraph.
 

All of the desktops listed above have the following packages installed on them:

  • Basic Software:
    • Microsoft Office 2010, Windows Accessories, Symantec Endpoint Protection, XPS Viewer & Ease of Access.
       
  • Media Players:
    • QuickTime Player, RealPlayer & Windows Media Player.
       
  • Web Browsers:
    • Chrome, Internet Explorer 9 & Firefox.
Live Chat with the LSU ITS Help Desk!
Chat Logo To chat with an Analyst, click here.

GROK: Documentation
wireless icon
Wireless
Documentation

Email Logo
E-mail
Documentation

 
Moodle Icon
Moodle 3
Documentation

 
Software Icon
Software & TigerWare
Documentation
Networking LOGO
Networking
Documentation

Service Catalog Icon
A-Z List of IT Services

Student Services: LSU Overview

Popular Services

GROK:  LSU's Online Knowledge Base.  Check here for documentation on software and technologies provided by LSU IT Services, along with many articles on other aspects of LSU.

TigerWare: Download plenty of free & discounted software. A valuable resource offered to current LSU students.

LSUMail: The e-mail system provided to students by the University.

Wireless: Connect to the Secure Wireless Network at LSU.
 

LSU Electronic Resources

        General:

  Discounts, Tech, and Software:

LSU Campus Resources

Student Information