General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
    • The wireless network that provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
    • eduroam for LSU users requires authentication to be entered in the form of <PAWS ID>@lsu.edu and your PAWS password.
    • If you are having problems getting the logon box to display, you may need to Clear the Cached Credentials.
    • eduroam Wireless: LSU Overview
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.
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ITS is happy to announce the pending upgrade of LSU Moodle, arriving August 2016. This upgrade will move the LSU Moodle from version 2.7 to version 3.1. Included in the upgrade will be many new and improved features along with an updated look and feel.

ITS is currently engaged in the testing phase of the new installation. In the coming weeks, look for more details about enhancements available in the newer version, the roll-out timeline,  and information regarding user support and training.

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image of Office 365 ProPlus logo

General Information

Office 365 ProPlus is a new subscription plan for Office 365. It enables users or businesses to extend their Office productivity software (including Word, Powerpoint, Excel, and others) to allow installations to up to 5 different devices per user. The account is tied to the user, not to any one device, so it allows seamless interaction between working on home devices and on mobile devices. It also allows users to deactivate their software in the case that any one of their devices is compromised or if a person leaves the business.

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1. Middleton 141 - First floor   (*Check Current Computer Availability*)

Screenshot of Middleton 141

Hours:
Monday - Thursday: 24 hours
Friday 12:00 Midnight. - 8:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - 12:00 Midnight

For more information about Middleton First Floor Hours


2. Middleton 241 - Second floor   (*Check Current Computer Availability*)

Hours:
Monday - Thursday 7:15 a.m. - 12:00 Midnight
Friday 7:15 a.m. - 6:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 11:00 a.m. - 12:00 Midnight

For directions to these labs, see the Google Maps Location of Middleton.
 

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General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
    • The wireless network that provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
    • eduroam for LSU users requires authentication to be entered in the form of <PAWS ID>@lsu.edu and your PAWS password.
    • If you are having problems getting the logon box to display, you may need to Clear the Cached Credentials.
    • eduroam Wireless: LSU Overview
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.

Verify that you are entering the correct PAWS ID or EMAIL ADDRESS:

  • LSU Faculty, Staff, Students & Applicants:

Use your PAWS ID, OR

Use your lsu.edu e-mail address.  (Example: mtiger1@lsu.edu.)

  • communityLSU users:

Use the e-mail address and password that is registered.  This is set up when you want to log in on behalf of someone else.  More information can be found:  myProxy: LSU Overview.

(What is a communityLSU account?)


Forgot password:

(Note: If you are unable to verify all of the requested information, you will be required to present a picture ID at the Help Desk. Click here to find out why.)


If you are in need of further assistance:

Contact the Help Desk: helpdesk@lsu.edu | 225-578-DESK.


[Return to Printing: LSU Overview]
 

General Information:

This article shows you the step-by-step process of how to send a print job from your Mac laptop to one of the LSU Public Access computer lab print servers.

Anyone with a valid PAWS ID and a Tiger Card now has the ability to print out documents remotely from their laptop in any of the LSU Public Access computer labs. Once you connect to a printer and submit your print job, all you have to do is use your Tiger Card to release and pay for the job at the PHAROS pay-station located in the lab where your print job was submitted.

There are two wireless printing options for Mac users, using web release through MyPrintCenter using your web browser or by installing the Mac Printer Package through TigerWare.

You can also print wirelessly at LSU from your Windows Laptop, for more information review the following:  Wireless: Printing from a Laptop (Windows).

If you receive Errors or have trouble, see Printing Problems.
 

Print Using MyPrintCenter:

PLEASE NOTE: The print site DOES NOT work on Safari. (Click here to print using the Mac Printer Package.)

  1. Go to http://print.lsu.edu/myprintcenter/.  
     
  2. Log in with your PAWS ID and password.

Pharos login screen
 

  1. Click on the Upload button to choose your file.

Upload button on the Job List tab
 

  1. Alter print settings by changing the print options.

Print settings - including color and slide orientation.
 

  1. Go to one of the print release stations. Slide your Tiger Card and select your print job on the computer screen. Your document will print from the printer that you selected.
     

Print Using the Mac Printer Package:

1. Download the Wireless_Printing.dmg file from TigerWare. (Be sure you know where the file will be saved - the Desktop is a good place to save the file for accessibility.)

2. Double-click the .dmg file it to mount it.

3. You should now have a new drive named Popup 8.0 appear in the Finder.  Double-click the Popup.pkg.

Popup 8.0 window


4. Click Continue.

Welcome screen on the installation wizard


5. Read the Important Information and click Continue.

Printer important information screen on the installation wizard


6. Click Install to complete the installation.

Standard install screen on the installation wizard


7. Click Close when installation is complete.

Completed printer installation screen on the installation wizard


Manually Set Up Pharos Pop-Up Client:

1. At the top left corner of your screen, click the Apple icon.

Screenshot of apple icon at the top left of your screen next to finder.
 

2. Click on System Preferences.

Screenshot of system preferences in the middle of the list after clicking the apple icon
 

3. On the System Preferences screen, click Users & Groups.

Screenshot of Users and Groups at the bottom left of the System Preferences window.
 

4. On the next screen, select Login Items.

Screenshot of Users&Groups screen with Login Items highlighted at the middle of the screen.
 

5. Click the + sign at the next screen.

Screenshot of Plus highlighted in the middle of the screen
 

6. On the next screen, locate the drop down browsing bar in the top middle of the screen.

Screenshot of Browsing drop down bar highlighted in the middle of the screen
 

7. On the drop down bar, select Macintosh HD. (Hard Drive)

Screenshot of the drop down bar with Macintosh HD highlighted
 

8. On the next screen, browse: Library > Application Support > Pharos > Popup. Select Popup and click Add.

Screenshot of Library > Application Support > Pharos > Popup process with add highlighted at the bottom right of the screen.
 

9. Your Pharos pop-up is now set up manually.

Screenshot of Popup on the Login Items list in the middle of the screen.



Confirm Successful Installation:

1. The Print dialog will now show the Lab Printers that you just installed:

Lab printers installed on the Print window


Report any issues to the Help Desk - helpdesk@lsu.edu or call 578-3375.


Overview Article

General Information

LSU provides its Faculty and Staff with an LSU E-mail Account that we call LSUMail.  It is powered by the Microsoft's Office 365 cloud service and the web interface has been customized for LSU.  Your e-mail address will be: [Your PAWS ID] @lsu.edu.  LSUMail / Office 365 is also known by the following names:  OWA, Exchange Online, Outlook, and Outlook Web App
 

Related Information

E-mail: LSU Overview -   Provides details on ALL LSU E-mail Systems: 

  1. LSU Student E-mail - TigerMail (will become LSUMail after November 2, 2015),
  2. LSU Faculty and Staff E-mail - LSUMail, and
  3. LSU Alumni E-mail.

LSUMail POP & IMAP Settings

Log into LSUMail through Outlook Web Access (OWA)

  • When using mail.lsu.edu, you need to include the @lsu.edu at the end of your PAWS ID.  ex. mtiger1@lsu.edu.

Office365 ProPlus: LSU Overview  - Free Microsoft Office product with your LSUMail account

Setting Up LSUMail on your Mobile Device


General Information

You can schedule courses electronically using the myLSU Portal.  This option is available under Registration Services | Schedule Request.

For information about LSU Admissions or scheduling courses for future semesters, see the LSU Admissions Web Site.

NOTE: If you need to audit a course, you must obtain written consent from the instructor of the course and the dean of the college offering the course. You may schedule a course; then submit the required approvals to your college office to have your enrollment changed from credit to audit.
 

Before you Schedule

1. Students must have a PAWS ID to register for classes.  Class scheduling is done in the myLSU Portal.

2. If you try to use this and do not see Registration Services, call the Help Desk @ 578-3375 from 8:00 AM to 5:00 PM, Monday through Friday.

3. Remember to Sign Out, this portal allows access your personal information.

Live Chat with the LSU ITS Help Desk!
Chat Logo To chat with an Analyst, click here.

GROK: Documentation
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Student Services: LSU Overview

Overview Article

 

Popular Services

GROK:  LSU's Online Knowledge Base.  Check here for technical documentation on software and technologies provided by LSU IT Services, along with many articles on various aspects of LSU.

TigerWare: Download plenty of free & discounted software- A valuable resource offered to current LSU students.

LSUMail: The e-mail system provided to students by the University.

Wireless: Connecting to the Secure Wireless Network at LSU.
 

LSU Electronic Resources

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LSU Campus Resources

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